Frequently Asked Questions

Montego offers a range of products designed to suit different life stages, nutritional needs, and budgets.Whether you're looking for trusted everyday nutrition with Monty & Me or Montego Classic, or specialised, science-led nutrition with Karoo, there's a Montego product to suit your pet's unique needs. Explore our product ranges or contact our customer care team for guidance.

Because every diabetic dog has unique nutritional requirements, we recommend consulting your veterinarian before making any dietary changes. Your veterinarian will be able to recommend the most appropriate feeding plan based on your dog's individual condition, health status, and treatment programme.

Detailed nutritional information, feeding guides, ingredient lists, and product specifications can be found on the individual product pages throughout our website. If you require additional information, our customer care team will be happy to assist.

Quality and safety are at the heart of everything we do. Our manufacturing facilities are certified to FSSC 22000 and operate under HACCP principles, ensuring strict quality controls throughout the production process. We are also proud members of the Pet Food Industry Association of Southern Africa (PFI), reflecting our commitment to responsible manufacturing and industry best practice. From ingredient selection to final packaging, every product is produced to rigorous standards so that pet owners can feed with confidence.

The Pet Food Industry Association of Southern Africa (PFI) is the recognised industry body representing responsible pet food manufacturers across the region. PFI members are committed to maintaining high standards of quality, safety, and transparency, while supporting the ongoing development of the pet care industry.

Where permitted and appropriate, some ingredients used in pet food production may originate from genetically modified crops. All ingredients used in Montego products comply with applicable regulations and are carefully evaluated to ensure they meet our standards for quality, safety, and nutritional performance.

Montego products are available through a wide network of pet stores, veterinary practices, agricultural retailers, wholesalers, and selected supermarkets across Southern Africa. Use our store locator to find your nearest stockist.

We're always interested in speaking to retailers who share our commitment to quality pet care. Simply complete our enquiry form and provide your contact details, business location, and a brief overview of your store. A member of our team will be in touch to discuss the opportunities available in your area.

Montego products are primarily distributed through our network of approved retailers and stockists. If you're looking to purchase larger quantities, we recommend contacting retailers in your area to discuss bulk purchasing options. If you're based in a rural area or have a unique retail opportunity, we'd still encourage you to get in touch so that we can better understand your requirements.

Like many manufacturers, we occasionally adjust our pricing to account for increases in raw materials, ingredients, packaging, transport, and other operating costs. Our goal is always to deliver the best possible value without compromising on the quality, safety, and nutrition that pets deserve. By managing price adjustments carefully and responsibly, we're able to continue investing in the products, people, and processes that make Montego one of South Africa's most trusted pet nutrition brands.

We love working with people who share our passion for pets and our commitment to making a positive difference in the lives of pet owners. To express your interest, complete our enquiry form with your contact details, location, and links to any relevant social media platforms or community initiatives. Our team will review your application and contact you if a suitable opportunity arises.

All available career opportunities are advertised on the Careers section of our website. We're always looking for talented people who share our values and commitment to being Better Every Day.

Our customer care team is always happy to help. Visit our Contact Us page to submit an enquiry or reach out using the contact details provided. Whether you have questions about our products, your pet's nutrition, or becoming a stockist, we'll do our best to assist.

We're here to help. If your question isn't covered in our FAQ section, please contact our customer care team directly. We'll make sure you get the information and support you need.